What is Gourmet Inclusive (GI)?

Karisma's hospitality philosophy whereby every detail of a guest's stay becomes part of an experience. Quality of food, variety of services, decor and amenities - nothing is "generic"!

Gourmet services at all hotels:

  • Personalized champagne reception
  • Staff-to-room ratio: 2.3 to 1 (Competitors average .8 to 1)
  • Personalized concierge service - one concierge per 35 rooms
  • Beach and pool towel service
  • Romantically decorated Jacuzzis
  • Complete spa services
  • Sky Massage and body treatments
  • Full menu 24 hour room service
  • Nightly entertainment

Additional services at select properties:

  • Beach butler service
  • Turn down service
  • Pillow menus
  • Aromatherapy menus

Gourmet Cuisine:

  • A la carte (menu service) restaurants only - no reservations required!
  • Each hotel has unique restaurants - no two are alike
  • Gourmet Inclusive training for all staff
  • Best ingredients used - including seafood from their own fishermen and breads & pastries by their own French chef.
  • International standards (HACCP & Cristal Consulting) for health and food safety
  • Themed bars (including Agavavero Tequila Lounge - the only frozen bar in Mexico!)
  • Premium beverages, signature cocktails and private label wines
  • In room dining - 24 hours per day
  • In room cinema (popcorn service)
  • Gourmet activities - tequila tasting, wine tasting, cooking classes, fish market on the beach and picnics on the beach

Click here to view our Azul resorts photo gallery.

Click here to view our El Dorado resorts photo gallery.

 



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